Terms of Service

Welcome to Polly-Melbourne! By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our site.

1. General Information

Polly-Melbourne is an online fashion store that offers products through dropshipping to Australia and New Zealand. By placing an order with us, you agree to these terms.

2. Eligibility

To shop on our website, you must:

  • Be at least 18 years old or have parental consent.
  • Provide accurate and up-to-date information.

3. Orders and Payment

  • All prices are listed in AUD and include taxes unless otherwise stated.
  • Payment must be made in full at the time of purchase.
  • We accept major credit cards, debit cards, and other secure payment methods as listed at checkout.
  • Polly-Melbourne reserves the right to cancel or refuse orders for any reason, including suspected fraud or stock unavailability.

4. Shipping and Delivery

  • We offer free standard shipping to Australia and New Zealand.
  • Estimated delivery times are provided on our Shipping Policy.
  • Polly-Melbourne is not responsible for delays caused by customs, couriers, or unforeseen circumstances.

5. Returns and Refunds

Our 30-Day Money-Back Guarantee ensures your satisfaction. For details, please see our Refund Policy

6. Intellectual Property

All content on the Polly-Melbourne website, including text, images, logos, and designs, is the property of Polly-Melbourne and is protected by copyright and trademark laws. You may not reproduce, distribute, or use this content without prior written permission.

7. User Conduct

When using our website, you agree not to:

  • Engage in unlawful or harmful activities.
  • Attempt to interfere with the functionality or security of the site.
  • Use automated systems (e.g., bots) to access the site without our consent.

8. Limitation of Liability

Polly-Melbourne is not liable for any:

  • Indirect, incidental, or consequential damages.
  • Losses resulting from the use or inability to use our website or products.

Our maximum liability is limited to the amount you paid for the product.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page, and continued use of the site indicates your acceptance.

10. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved under the jurisdiction of Australian courts.

11. Contact Information

For any questions about these Terms of Service, please contact us:
Email: info@polly-melbourne.com

Thank you for choosing Polly-Melbourne. We appreciate your trust and support!